Posted: March 20th, 2010 | Author: Peter Neal | Filed under: General | Tags: 10.6, mac, mbp, sound | View Comments
Tap, tap, tap… That’s all I can hear. Yes the sound on my year old MBP has disappeared and all I can here is my own forceful tapping on the keyboard.
Unfortunately this is not the first time this has happened. The first time it drove me nuts. I eventually shut down the computer (which I do rarely) and it solved the problem.
The actual fix is quicker and more simple. Just insert your headphones into the socket and remove them and like magic it seems to kick start the system. Phew. Now you know what to do if it happens to you too.
Posted: March 19th, 2010 | Author: Peter Neal | Filed under: Help | Tags: 10.6, autosave, mac, microsoft, recovery, word | View Comments
So. I’m frequently called by people who have lost documents in Microsoft Word. They’ve been working on something important but hadn’t got round to saving it and BOOM it’s gone.
Prevention is always the cure in these situations. If they had saved the document when they created and then saved it whilst working on it, they could always revert back to the most recent copy.
Sometimes if this has happened more than once I can’t help but tut to myself that some people never learn. So it was with a great deal of surprise I found myself in the same situation last week.
I had been working for hours on a new Social Media Strategy for a client of mine and low and behold Word crashed and I realised to my horror that I hadn’t saved it. Not once.
I cautiously relaunched word and it auto-recovered the two other documents I had been working on for the same meeting but not the 5,000 word strategy document. I felt very stupid.
So rather than just give up and start again (it was 2 o’clock in the morning and I had to leave for my meeting at 8 o’clock) I switched to google.
Now I was pretty sure that if Word had recovered two out of three documents then it had surely recovered the third, but where to find it?
The Microsoft help page was useless. I looked at numerous other pages, but it was this page from Indiana University that put me on the right track.
So for Microsoft Office 2008 for Mac you can find all your recovered documents by going to:
user – Documents – Microsoft User Data – Office 2008 Autorecovery
and if it’s saved, as mine fortunately was, then it’ll be in this folder with some innocuous name like ‘Autorecovery save of Document2′.
And remember to save your documents on creation! Prevention is better than cure. It’s a lesson I certainly try to keep to in the future.
Posted: March 16th, 2010 | Author: Peter Neal | Filed under: 64 bit | Tags: 10.6, 64bit, handbreak, vlc | View Comments
So. This was unexpected. In one of my earlier posts on the 64 bit revolution taking place since the introduction of Snow Tabby I mentioned that VLC had been upgraded to version 1.0.1 that was now 64 bit compatible.
Unfortunately the 64 bit version of VLC only made it through one more itteration, by version 1.0.3 it had reverted to 32 bit only.
The explanation provided by the open source development team was that they don’t have enough developers to focus on it being 64 bit.
This has additional ramifications if you use VLC with Handbreak as it is now 64 bit and apparently the 32 bit and 64 bit codecs don’t play nice together. So if you’re having problems go here to download the 64 bit version. And if you know any developers who can help out with the development then ask them to give a hand!
Posted: November 26th, 2009 | Author: Peter Neal | Filed under: Tech | Tags: 10.6, 64bit, handbreak, linux, mac, video, windows | View Comments

Diligent as you may be sparkle is not always reliable for letting you know when an update is available and it was down to the guys and gals over at TUAW to let me know about the release of the new version of Handbreak (0.9.4), which is now 64bit compatible!
If by chance you haven’t heard of Handbreak before, it’s the leading free, open-source video transcoder available for the Mac (as well as PC and Linux platforms). It can take your .avi files or dvds and turn them into sparkling new mp4 files (with default options including encoding for iTunes, the web and the like) or anything else your heart desires.
I can highly recommend it, though running on a newer Intel Core Duo Chip or above is essential as video transcoding takes a surprising amount of time and the slower your processor the longer it takes!
Anyway find the update here.
Posted: November 6th, 2009 | Author: Peter Neal | Filed under: General | Tags: 10.6, dictionary, dock, finder, iTunes, mac, mail, preference panes, secrets, terminal | View Comments
My friend the irresistible @tsmarsh just reminded me of the wonders of custom preference panes for OS X, with this delectable tweet:
@tsmarsh
Sweet! http://tinyurl.com/568fkc Now I can break my mac with the same impunity as the freetards.
I’ve been using Secrets, the preference pane he’s referring to, since March 2008 after I first stumbled across it via the renowned macosxhints.com site shortly after I believe it was released. It is a cheats way to change ‘secret’ settings in both the OS and other programs for those of us who are sometimes too timid to resort to the terminal or just want to be able to tick a box to apply or more importantly sometimes unapply a secret setting.
It’s exactly the sort of program I love: simple, clean, straightforward, and community driven. It’s open source so if you stumble across a new secret whilst browsing an obscure blog, then you can post it to the site and once verified (I presume) it’ll be added to the program forthwith. If you want to refresh your secrets just click the handy update button and off it goes… reporting back new secrets under the new secret option at the top.

The fact that Secrets even exists is proof positive for me that many Apple users don’t always believe the Apple way is the right way and want the ability to easily change some basic fundamental settings of their favourite programs to perform the way that is best for them rather than they way Apple or other program writers have decided is best by default.
So let me let you in on a few of my secret preferences (in no particular order)
- Mail – Send Windows friendly attachments (why this isn’t activated by default beats me!?)
- Dictionary – Reuse dictionary definition window (I use dictionary alot, so I like not to have dozens of dictionary windows open, just the one…)
- Dock – Dim hidden apps (absolutely essential, Apple should have added this feature as a default years ago!)
- Finder – Enable finder quit menu item (yes finder sometimes I’d like to be able to just quit you, especially when my keyboard is not responding
)
- Finder – Use .DS_Stores on network (uncheck and bye bye pesky .DS files!)
- iTunes – Allow half star ratings (for those songs that just don’t quite make a full five stars!)
These are just a fraction of the customisations I’ve activated so trot along to the Secrets website and join the Mac personalisation revolution now!
Posted: October 26th, 2009 | Author: Peter Neal | Filed under: General | Tags: 10.6, 64bit, mac, mac mini, server, windows | View Comments
There have been many arguments over the years about Macs being more expensive than PCs and though I have often thought that the arguments justifying this opinion are mostly without base, they seem to have stuck quite firmly in the minds of the consuming public and the business community in particular. In one area though the reverse, since the release of OS X, has always been true: a Mac Server is significantly less expensive than a Windows Server.
However, a Mac Server has generally remained mostly outside of the purchasing range of a small businesses, especially those focused on low-cost, due to the general need to buy a Xserve, a rack, and all the associated costs. Now for those in the know, a Mac Mini accompanied by a copy of OS X Server (10 user version) has for many years been the easy route around this problem, but required a bit of know-how and was certainly not an off the shelf purchase.
Now this has all changed with the release of a new Mac Mini Server by Apple. For the low price of £799 (inc. VAT) you can have your own dual 500GB, 2.53 GHz Intel Core 2 Duo, with 4GB of RAM and an unlimited edition of OS 10.6 Snow Leopard Server. Now that’s affordable. Even for a small business with only a couple of computers. And off the shelf and with you within 3 working days!

Now for those Borg lovers who are already going blue at the notion that a Mac can be cheaper than a PC I have one reply: it’s the licences stupid. With the Mac Mini server you get an unlimited copy of Apple’s server product, no user restrictions, fully featured, add as much as you dare to the little powerhouse and if you need to add a second cheaply (and no rack required just a 12″ square of desk space).
Now back to the licences. Appleinsider has a great example of the cost comparison between the new Mac Mini Server and a similar SME orientated Windows servers:

See how cheap? I can’t wait to have an opportunity to install my 1st Mac Mini off the shelf server. If you’d like to read an indepth review I highly recommend the Appleinsider review by Daniel Eran Dilger. Read it here.
Update
Macminiloco has published it’s annual “The State of the Mac Mini”, which gives an excellent breakdown on the new Mac Mini. Read it here.
Posted: October 22nd, 2009 | Author: Peter Neal | Filed under: General | Tags: 10.6, bookmarklets, chrome, Facebook, firefox, fluid, github, pivotal tracker, safari | View Comments
I regularly and bitterly complain about the shortcoming of my browsers. As a prolific internet consumer I have grown into the habit of having many windows open, which have in turn many tabs open. At the time of writing I am running the latest build of webkit as my primary browser, if I ask it to quit (the only way you can find out how many windows and tabs you have open) it reports back:

Yikes! How Many Webpages?
(Notice how webkit is reported as Safari (same in the menu bar (which is extra confusing if you happen to have both open at the same time!))
As it happens I recently restarted my computer so I don’t have Safari 4 also open, but that’s the exception rather than the rule. I’ll tend to keep some things running in Safari 4 just in case webkit crashes (which as it’s a nightly build it does quite often, but less frequently than Safari with this many tabs open). I do however have Firefox open, which it turn has five windows, with forty tabs open.
I also have about half a dozen custom Fluid browsers open at any one time to take care of the custom web services I use on a daily basis such as Google Reader (always over 1000+ articles to read… why oh why), Github (which my brother reliably informs me is the Geeks Facebook), Facebook (for us mere mortals), Pivotal Tracker (for my projects); in fact if I tend to use a service everyday I tend to have a fluid browser for it…
It was unsurprising then when I read Sal Cangeloso’s post entitled Why can’t I run 80 tabs in Firefox I experienced an all too familiar sense of déjà vu as he described his problem. My sprawling number of tabs is also generated by the number of ideas I have floating about in my head, a simple query to google to answer a basic problem can often lead to 10-20 tabs on its own, assuming you don’t stumble across anything interesting that is… if so add another 10?
Regular crashes in Safari 4 forced me to try out Webkit nightly builds (which are surprisingly more stable), unlike him I abandoned Firefox as a primary browser a good deal of time ago as I have never found it able to cope with a 100+ tabs (which I frequently reach by the end of the day) without it becoming unresponsive or crashing; but still I suffer frequent crashes and all the attenuated irritation.
Like Sal I also initially thought that it was perhaps my older system, and before I upgraded earlier this year to a shiny new MBP (2.4 GHz Intel Core 2 Duo, 4GB 1067 MHz DDR3 RAM) it was much worse, but to be frank it’s not much better. Since fleeing from Safari 4 to Webkit Nightly I have tended to restart and reload my browser once a day (having it restore all previously open tabs), which has certainly made things better but not perfect.
It seems to me that there is a significant problem with web browsing on this scale. I have tried to use various web services to organise it efficiently from delicious, where I have thousands of bookmarks (once bookmarked never revisited – usually much quicker to just re-google) to google’s own bookmarking service (useless) to activating the full web history storage. Currently I am finding Safari / Webkit’s coverflow history helpful but its not enough.
Personally I think more and more of us are using the web in this prolific way and whilst I agree with Sal that there is definitely something up with our browsers I think that Google and the major browser developers have failed to adapt quickly enough to this changing phenomenon. Or offer us any tools to make it easier…
For example why in OS X.6 can’t I click on the Safari or Webkit icon in the Dock and see a list of sites I currently have open? When I have 20 tabs open in a single window I won’t necessarily remember which one it is, and so I end up cycling away through innumerable tabs. And though I try to keep them organised, being able to move tabs to different windows has helped, it’s certainly laborious.
The bookmarking tools in Safari / Webkit in particular are laughably basic. I use my menu bar bookmarks for bookmarklets such as my current favourites: Smush.it, TinyURL!, Translate into English, Send to Site Sucker, Google Bookmark… and there we go, googling a source url for Smush.it told me there was a wordpress plugin (which I’ll have to install) and now I have another tab open.
There does not seem to be much innovation in this area and I can reassure Sal that he’s not the only one suffering and that there has to be an improvement or progress in these areas soon (or it might just drive me mad!).
Posted: October 2nd, 2009 | Author: Peter Neal | Filed under: General | Tags: 10.6, 64bit, adium, appfresh, chromeframe, coda, dieie6, evernote, flash, google, iterm, mozy, qsb, quicksilver, skype, vlc | View Comments
So I upgraded to Snow Tabby almost a month ago now, and despite constant checking of appfresh there are still a few programs that have not got on the 64 bit train yet… despite me crossing my fingers! So here is a delightful image of my Activity Monitor (unfortunately it doesn’t include all the 32 bit programs)

The most annoying of these has got to be the flash plugin, which frequently crashes and often wreaks havoc across my system. Adobe has had a year to correct this problem. Why hasn’t it been done already? What its really shown me is how many pages have flash installed, most seem unnecessary and could be easily replaced with HTML5 features (#dieie6 or if you must keep it add Chrome Frame! cheers google) For me the long death march for Flash has begun.
There are some programs that I expected to be converted to 64bit much more quickly amongst these are:
Google Quick Search
A great program, a worthy successor (or at least quickly becoming one) to Quicksilver, still very much beta – so why no 64bit love?
Evernote
Another essential program, no clear mention about 64bit yet – their most recent blog post on the topic doesn’t go into details.
Mozy
I use this program on all my computers to give me a secondary backup for libraries and essential files like contacts, calendars and the like. It’s particularly useful for my MBP and my Mac Mini, which I don’t care to try and backup using Time Machine over the network. But it’s had real problems since I’ve updated and it’s rather driving me nuts, so maybe I might start to look for a solution if it doesn’t get fixed soon, which is a shame really.
Update – After posting I thought I’d give it another go. But it seems to be stuck at the magic 60.5% complete. Crazy. Bye bye Mozy, it was good whilst it lasted.
Update 2 – So it’s been updated to version 1.5, still no 64 bit loveliness but maybe it’s going to be stable?
Coda
This is the most user-friendly web html coding program I’ve used, now I’m also partial (after some pressing from my web-designer bro) to Textmate, but I still regularly use this program for its great inbuilt previewing features and its easy-to-use ftp management. I can’t really live without it, but I’d really like it to have some 64 bit love soon!
iTerm
I like all my apps to be tabbed and a tabbed terminal was just a must. It’s updated frequently but no 64 bit love yet…
Skype
It’s just been upgraded for more Snow Tabby compatibility, but still no 64 bit version! Maybe the new owners will give it a more radical update in the near future (I’m hoping for proper integration with Apple’s Address Book)
Adium
Multi-IM compatible goodness, allowing me to log in to all my various chat accounts everywhere. I’m looking forward to it’s upgrade to 64 bit (and again Address Book love soon please – I’ve had some success with a program called AdiumBook but I hope for more)
and some that have been upgraded, but might have problems!
VLC
The 64bit version is working great for me, but apparently not so great if you use handbreak.
I’ll keep you updated as my conversion to 64 bit loveliness… later
UPDATE -
Growl
My favourite notification system has just been updated to include 64 bit loveliness. Yey!
Posted: September 30th, 2009 | Author: Peter Neal | Filed under: General | Tags: 10.6, Facebook, sync | View Comments
As I’m in the middle of cleaning up my address book, I thought I’d also re-sync with Facebook (yes it’s possible!).
A new version of AddressBookSync is now available courtesy of Dan Auclair. The short and sweet of it is that it lets you link your friends from Facebook with contacts in your Apple Address Book, which I have to say is pretty neat.
It even lets you match Facebook friends with contacts in your Address Book when the names differ, which is great improvement from the earlier version I was using. All in all it lets you sync: Profile Pictures, Birthdays and Profile URLs. Unfortunately Facebook doesn’t let you sync email or telephone records.
Enjoy!
Posted: September 29th, 2009 | Author: Peter Neal | Filed under: General | Tags: 10.5, 10.6, adium, finder, plugins, quicklook | View Comments
Looking through a large set of files has become increasingly easy since Apple released Leopard, and although this feature does not get a great deal of promotional praise from the Apple community it is in my opinion one of the unsung heroes features of the OS.
With the update to Snow Leopard you can now use quicklook just about everywhere, from the finder and spotlight as you might expect, but also from places as diverse as your printer list (to check which document might be causing your printer to play-up or move a file up the queue) to your open dialog box (say to check you are attaching the right file to an email. And I am sure many more places I’m yet to discover.
Apple has enabled Quicklook to work with essential files such as word documents, excel spreadsheets and of course pdfs, as well as just about any image you’d ever be likely to encounter in a normal business environment. It is however possible to extend the usefulness of this system by installing plugins to enable you to look at many other types of files that Apple has not added native support for.
Quicklook plugins are indicated by the file ending: .qlgenerator. To install them you copy them to your /Library/QuickLook/ or ~/Library/QuickLook/ folder.

Install your Quicklook Plugins here
The folder should already exist, but if it doesn’t feel free to create it. Out of preference I normally install these files into my root library rather than the user library as they are then available to any user of the computer. I have encountered no additional increase in load on the system of running these plugins.
Once installed you have to run the following command in terminal if you want them to be loaded straight away without needing to logout. This is as easy as cutting and pasting this command into the terminal app (hiding away in utilities):
qlmanage -r
which forces the OS to look in these folders and thereby load the new plugins you have added.
I also take a very broad sweep when installing this type of plugin as it is not possible to encounter every file type that a business or yourself will encounter and I have therefore installed pretty much every plugin that I have been able to lay my hands on, occasionally checking back at great sites like www.quicklookplugins.com or www.qlplugins.com when I need to find another plugin.
I currently have installed on my system the following plugins:
Adium Chat Log
- yes easy peaking in my favourite IM’s chat logs
Photoshop Brush Viewer
- does what it says on the tin, kindly developed by Laura Dickey.
Source Code Highlight
- view source code files with syntax highlighting courtesy of Samuel Toulouse.
EPS Files
- look at EPS files courtesy of Eternal Storm Software it’s donationware so if you use it lots donate!
Folder Contents
- if you still us 10.5, seems to have stopped working in 10.6,
GIS Data
- view vector data and raster grids, helpful to those in the property development game courtesy of Bernhard Jenny.
Text and Picture Clippings
- have a look at annoying clippings files!
Adobe Illustrator
- this one is a bit more complicated but it is definitely worth the effort for detailed instructions see: here. Thanks Hrmpf!
Web Page Archives from IE
- helpful for legacy files and archives that your client might have and not realise that they later need.
CHM Archives
- again that legacy file support that can be so useful at times, thanks go to Qian Qian.
Applescript Viewer
- take a peek at any applescripts you might have, thanks go to Kainjow.
Suspicious Package
- for the cautious amongst you who want to checkout what that installer package contains, thanks to Mothers Ruin Software.
Textmate
- essential for all you textmate fans, thanks go to Ciarán Walsh.
Zips etc.
- Look inside those zip files without having to unzip them.
And that’s the end of my list, but I’d love to hear any recommendations anyone might have. Many thanks to all the cool developers who have spent time creating these incredibly useful plugins.