one little consultant's observations on using Mac in SMEs

Changing Facebook Groups into Fan Pages

Posted: January 7th, 2010 | Author: Peter Neal | Filed under: General | Tags: , , | Comments

It’s surprising how often the skills a business owner develops in their private lives can be re-purposed to help them in their businesses. Although many of my clients are adverse if not allergic to the Internet, there are occasional exceptions and more often I’m finding Facebook is that exception.

Whilst re-designing Slingsby’s Driving Academy’s website earlier this week I had a really long discussion with my client about how best to promote her site and low and behold she told me she had already setup a group on Facebook to help promote her business.

Most people in the UK take their driving test around the age of 17 or 18, few people wait to 28 as I was when I started lessons with my client. So I suppose I really shouldn’t of been surprised that other past younger pupils had coaxed her onto Facebook and helped her setup a group.

So, after some discussion we decided that it might be better for her to have a Facebook Page, a more business orientated type of group. I’ve been reading articles on Mashable and the like for the past year on such services, but this was the first client I had found who was open to the idea of using Facebook as a method to promote her business.

So within a couple of minutes we had setup her Facebook Page and set both her, myself and her business partner as managing administrators. We used the Facebook Fan Badge Generator (see here) and added it to the sidebar of her new website. This process was all relatively simple, it was what followed that was not.

What I wanted to do was move all of the members of the group across to the Fan Page. Sounds simple right. Surely Facebook must have a method for you to do this automatically? Ah… Once Upon A Time…

So it seems from this post at College Web Editor (here) that Facebook originally did this for you, a simple email over to Facebook and they would handle the transfer. Seems a bit complicated really to me – why they couldn’t just create an automated system to handle it I don’t know.

This, however, didn’t last long. The College Web Editor article was written in May 08, by mid 09 this had changed and Facebook was no longer offering this service (see here, here and here). What has surprised me so much how quickly I could find information from sources other than Facebook and them abandoning this service.

So what can you do?

Well it seems that the only solution that Facebook recommends is for you to message all of your Facebook group members and ask them to become fans.

What did we do?

Well we just posted to the group’s wall and after ten minutes, we had four fans, after an hour we had eight and so on, by the close of business that day we had over thirty. At the time of writing we have sixty fans. So success.

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How many tabs did you have open?

Posted: October 22nd, 2009 | Author: Peter Neal | Filed under: General | Tags: , , , , , , , , | Comments

I regularly and bitterly complain about the shortcoming of my browsers. As a prolific internet consumer I have grown into the habit of having many windows open, which have in turn many tabs open. At the time of writing I am running the latest build of webkit as my primary browser, if I ask it to quit (the only way you can find out how many windows and tabs you have open) it reports back:

Yikes! How Many Webpages?

Yikes! How Many Webpages?

(Notice how webkit is reported as Safari (same in the menu bar (which is extra confusing if you happen to have both open at the same time!))

As it happens I recently restarted my computer so I don’t have Safari 4 also open, but that’s the exception rather than the rule. I’ll tend to keep some things running in Safari 4 just in case webkit crashes (which as it’s a nightly build it does quite often, but less frequently than Safari with this many tabs open). I do however have Firefox open, which it turn has five windows, with forty tabs open.

I also have about half a dozen custom Fluid browsers open at any one time to take care of the custom web services I use on a daily basis such as Google Reader (always over 1000+ articles to read… why oh why), Github (which my brother reliably informs me is the Geeks Facebook), Facebook (for us mere mortals), Pivotal Tracker (for my projects); in fact if I tend to use a service everyday I tend to have a fluid browser for it…

It was unsurprising then when I read Sal Cangeloso’s post entitled Why can’t I run 80 tabs in Firefox I experienced an all too familiar sense of déjà vu as he described his problem. My sprawling number of tabs is also generated by the number of ideas I have floating about in my head, a simple query to google to answer a basic problem can often lead to 10-20 tabs on its own, assuming you don’t stumble across anything interesting that is… if so add another 10?

Regular crashes in Safari 4 forced me to try out Webkit nightly builds (which are surprisingly more stable), unlike him I abandoned Firefox as a primary browser a good deal of time ago as I have never found it able to cope with a 100+ tabs  (which I frequently reach by the end of the day) without it becoming unresponsive or crashing; but still I suffer frequent crashes and all the attenuated irritation.

Like Sal I also initially thought that it was perhaps my older system, and before I upgraded earlier this year to a shiny new MBP (2.4 GHz Intel Core 2 Duo, 4GB 1067 MHz DDR3 RAM) it was much worse, but to be frank it’s not much better. Since fleeing from Safari 4 to Webkit Nightly I have tended to restart and reload my browser once a day (having it restore all previously open tabs), which has certainly made things better but not perfect.

It seems to me that there is a significant problem with web browsing on this scale. I have tried to use various web services to organise it efficiently from delicious, where I have thousands of bookmarks (once bookmarked never revisited – usually much quicker to just re-google) to google’s own bookmarking service (useless) to activating the full web history storage. Currently I am finding Safari / Webkit’s coverflow history helpful but its not enough.

Personally I think more and more of us are using the web in this prolific way and whilst I agree with Sal that there is definitely something up with our browsers I think that Google and the major browser developers have failed to adapt quickly enough to this changing phenomenon. Or offer us any tools to make it easier…

For example why in OS X.6 can’t I click on the Safari or Webkit icon in the Dock and see a list of sites I currently have open? When I have 20 tabs open in a single window I won’t necessarily remember which one it is, and so I end up cycling away through innumerable tabs. And though I try to keep them organised, being able to move tabs to different windows has helped, it’s certainly laborious.

The bookmarking tools in Safari / Webkit in particular are laughably basic. I use my menu bar bookmarks for bookmarklets such as my current favourites: Smush.it, TinyURL!, Translate into English, Send to Site Sucker, Google Bookmark… and there we go, googling a source url for Smush.it told me there was a wordpress plugin (which I’ll have to install) and now I have another tab open.

There does not seem to be much innovation in this area and I can reassure Sal that he’s not the only one suffering and that there has to be an improvement or progress in these areas soon (or it might just drive me mad!).

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Facebook Sync

Posted: September 30th, 2009 | Author: Peter Neal | Filed under: General | Tags: , , | Comments

As I’m in the middle of cleaning up my address book, I thought I’d also re-sync with Facebook (yes it’s possible!).

A new version of AddressBookSync is now available courtesy of Dan Auclair. The short and sweet of it is that it lets you link your friends from Facebook with contacts in your Apple Address Book, which I have to say is pretty neat.

It even lets you match Facebook friends with contacts in your Address Book when the names differ, which is great improvement from the earlier version I was using. All in all it lets you sync: Profile Pictures, Birthdays and Profile URLs. Unfortunately Facebook doesn’t let you sync email or telephone records. :-(

Enjoy!

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